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Visitor guide

Pompeii Archaeological Park visitor guide — everything you need to know before visiting

Written by the Pompeii Tickets concierge team

At a glance

UNESCO inscription
1997
Site area
66 hectares (excavated)
Destruction event
Mount Vesuvius eruption, AD 79
Entry slots
Morning or afternoon window
Last entrance (winter)
15:30 via Porta Ercolano
Last entrance (summer)
17:30 via Porta Ercolano
Operator
Italian Ministry of Culture
Re-entry
Not permitted (single entry)
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Pompeii Express, Plus or Great — which ticket is right for you?

Pompeii issues several ticket types and each one answers a different visitor question. The Express ticket admits you to the main excavated city — the Forum, the Lupanare, the House of the Faun, the amphitheatre, the Stabian Baths and the rest of the walled urban area inside the modern fence. It is the right choice for a single half-day visit and for anyone whose Italian itinerary is already crowded. Most first-time visitors who arrive from a Naples or Sorrento day trip take this option, walk for three to four hours, and leave satisfied. Express does not include any of the outlying suburban villas and does not include additional shuttle services that may be offered separately. If your time at Pompeii is capped at one morning or one afternoon and you have no intention of returning, the Express ticket matches that reality cleanly and avoids paying for access you cannot use.

The Plus ticket extends Express in two ways. First, it adds the suburban villas: Villa of Mysteries on the city's north-west fringe (famous for its near-intact dionysiac frescoes), Villa of Diomedes (also located outside the city walls near the Herculaneum Gate), and Villa Regina at the nearby Boscoreale archaeological site a short ride away. Second, it may include shuttle service connecting the main park entrance with Boscoreale (check current ticket details for transportation options) so you do not need a taxi or a hired car. Plus is the right choice for any visitor who genuinely cares about Roman domestic art and wall painting — the Villa of Mysteries fresco cycle is one of the most important surviving examples of large-scale Roman figurative painting anywhere — and who can spend a full day in the area rather than a half-day.

The Great Pompeii ticket is the three-day archaeological pass. It bundles everything in Plus and adds the Vesuvian sites east and south of the city: Villa Arianna and Villa San Marco at Stabia (modern Castellammare di Stabia), the Antiquarium di Stabia museum, and the spectacular Villa Poppaea at Oplontis in Torre Annunziata, whose frescoes are among the finest in the Roman world. The pass is valid for multiple days from first use, which is what makes it work — you cannot realistically reach Oplontis, Stabia and the main city in one day. Great Pompeii suits the serious traveller who has built two nights or more into the Bay of Naples leg of their trip and wants the complete archaeological picture rather than a Pompeii-only snapshot.

Why there are two entry windows (morning and afternoon)

Pompeii is unusual among major European heritage sites in how it manages visitor flow across its vast archaeological expanse. Entry times and ticketing policies can vary by season, ticket type, and current capacity management measures; some periods allow continuous entry during opening hours, while others may assign specific time windows. The official site authority and authorised ticket platforms reflect the system in effect at the time of booking. The approach balances crowd management across a 66-hectare open site with staffing needs for gate operations and on-site custodians, while attempting to prevent overwhelming concentration at any single moment of the day. Understanding the current entry framework is the single most important piece of trip planning for Pompeii: confirm whether your ticket carries a specific time requirement, build the rest of your day around it if so, and arrive at least twenty minutes early to clear the bag check regardless of your entry arrangement.

Choosing between 09:00 and 13:00 depends on the season and your tolerance for heat. From May through September the 09:00 slot is overwhelmingly the better option: temperatures rise sharply by late morning, much of the site is unshaded basalt and stone, and most coach tours arrive mid-to-late morning. By starting at 09:00 you typically enjoy a period of relative cool and quiet before the volume builds. In winter and shoulder months the 13:00 slot becomes attractive because mornings can be wet or cold, the low afternoon sun on the frescoes is photographically beautiful, and crowd density typically falls in mid-to-late afternoon as day-trippers head back to Naples and Sorrento for dinner.

The two-slot system also dictates how the concierge service handles changes. If you need to move a slot — for a delayed flight, a missed train, a sudden weather change — the park allows same-day user changes only within a limited operational window on the day of visit, processed through the operator's modification system. Outside that window the original slot stands. We monitor that window on every booking and, where the change is genuinely needed and technically permitted, handle the swap on your behalf. Outside the window we cannot rewrite the gate's database — no ticket vendor can — and the original slot is what gets scanned.

Best time of year and day to visit Pompeii

The shoulder seasons — April through mid-June, and mid-September through October — are the clear sweet spots. Daytime temperatures sit in a comfortable range, the gardens throughout the site are often in bloom, and the cruise-ship coach pressure from Naples is real but manageable. April and early October avoid the extreme summer heat that can occasionally affect visitor comfort in July and August, when midday exploration becomes more demanding. If your Italy trip allows any flexibility in dates, a Tuesday or Wednesday in late April or early October is the concierge's recommended target.

Summer (mid-June to early September) is by far the most popular window and the hardest. Direct sun on the basalt-paved streets pushes felt temperatures well above the official air reading, shade inside the ruins is sparse, and midday visits in particular become brutal. If summer is your only option, visit early in the morning, carry at least two litres of water per person, plan a long lunch break at one of the on-site rest areas or cafeterias, and accept that the back third of the city — the Amphitheatre and Palaestra — may need to be sacrificed in favour of the shadier western half.

Winter (November through February) is a different experience and a rewarding one. The site is quiet, the frescoes show beautifully in low sun, and you can stand alone in the House of the Tragic Poet in a way that is simply impossible in July. The trade-offs are earlier last-entry times in winter (check current schedules on the official site), occasional rain that makes basalt streets slippery, and the fact that some peripheral houses rotate closed for conservation work concentrated in the off-season. Bring layered clothing — Campanian winters are mild but not warm — and waterproof footwear. Arriving at opening time in winter often means experiencing genuine quiet, which is a gift.

Getting to Pompeii from Naples, Rome and Sorrento

From Naples the simplest route is the Circumvesuviana commuter train from Napoli Porta Nolana or Napoli Garibaldi (the lower level of the main Napoli Centrale station). Take the Sorrento line and get off at Pompei Scavi-Villa dei Misteri — note the spelling: 'Pompei Scavi' is the archaeological park, while plain 'Pompei' on the Naples-Salerno main line is the modern town and a longer walk. From Pompei Scavi the Porta Marina park entrance is a flat three-minute walk. Check current schedules and fares before traveling, as frequency and journey times vary. The Circumvesuviana is famously basic — no air conditioning on older rolling stock, frequent crowding — but it is the most direct option.

From Sorrento the same Circumvesuviana line runs in reverse: board at Sorrento, ride for approximately 30-40 minutes, and alight at Pompei Scavi-Villa dei Misteri. This is the easiest base for a Pompeii visit because Sorrento is a comfortable resort town with hotel infrastructure and the Pompei Scavi station is on the direct line. From Rome the journey is longer but straightforward: take a Frecciarossa or Italo high-speed train from Roma Termini to Napoli Centrale (approximately 1 hour 10 minutes to 1 hour 20 minutes), then change to the Circumvesuviana for Pompei Scavi. Plan a full day for a Rome-based visit and book an afternoon time slot to give yourself buffer for any high-speed train delay.

Drivers using the A3 Naples-Salerno motorway should take the Pompei Ovest exit for the Porta Marina entrance, where there is paid private parking immediately outside the gate. The Pompei Est exit serves the Piazza Anfiteatro entrance on the eastern side of the site, useful if you have booked a multi-site ticket that includes access to nearby archaeological sites such as Boscoreale. We do not generally recommend self-driving from Naples or Sorrento — traffic on the coast road is heavy, parking is constrained, and the Circumvesuviana is faster door-to-door. For groups of four or more, a private transfer booked through the concierge is often the most comfortable option.

What not to miss inside the archaeological park

The Forum is the natural starting point and lies a short walk from Porta Marina. From there, explore the streets heading east and north to see the major houses: the House of the Faun (with its replica Alexander Mosaic in situ — the original is at the Naples Archaeological Museum), the House of the Vettii (reopened after extensive restoration with stunning erotic and mythological frescoes), the House of the Tragic Poet, and the Lupanare, the small two-storey brothel whose explicit wall paintings functioned as a menu. Allow ample time for this central cluster, as popular sites like the Lupanare can have queues due to limited capacity.

The eastern half of the city is more open and less heavily visited. Walk Via dell'Abbondanza to its end and you reach the Amphitheatre, the oldest surviving stone amphitheatre in the Roman world, built around 70 BC, the Great Palaestra with its central swimming pool, and the Praedia di Giulia Felice — a beautifully preserved villa with extensive gardens. The walk east is long and largely unshaded, so do it earlier in your visit while energy is high. The plaster casts of Vesuvius victims are now mostly displayed in the Antiquarium near Porta Marina and in the Granai del Foro storeroom beside the Forum — do not miss them, they are the emotional core of the site.

Three under-visited corners reward the patient: the Garden of the Fugitives at the eastern end, where plaster casts lie in the position they died; the Stabian Baths complex, the oldest thermal baths in the city with intact stucco ceilings; and the small Temple of Isis just behind the Large Theatre, an exquisite Egyptian-rite sanctuary that influenced Mozart's Magic Flute. None of these draws a queue. If you have a Plus ticket, save energy for the Villa of Mysteries — its dionysiac fresco cycle is the single most important Roman painting still in its original setting, and it sits outside the main fence a short walk from the Porta Ercolano exit.

The suburban villas: Mysteries, Diomedes, Boscoreale Regina

Villa of Mysteries (Villa dei Misteri) requires an upgraded ticket tier to access. It lies a short walk north-west of Porta Ercolano along a quiet country lane, well outside the main excavated grid. The villa is large, partly restored, and home to the dionysiac frieze: a continuous painted cycle at approximately life-size scale, depicting a young woman's initiation into the cult of Dionysus. The colours — the so-called Pompeian red, ochre, deep violet — are astonishingly preserved. Lighting inside the fresco room is deliberately low to protect the pigment, so eyes need a minute to adjust. The villa is open during park hours but is one of the first things to close in bad weather; check on the day. Plan around 30-60 minutes for an unhurried visit.

Villa of Diomedes is located along the Via dei Sepolcri near the Villa of Mysteries and is structurally different: a large pleasure-villa with a colonnaded peristyle, a private bath suite, an underground cryptoporticus and an extensive garden. It was here in the 18th century that excavators found multiple skeletons huddled in the cellar, an image that shaped European Romantic imagination of Pompeii. The villa is less visually spectacular than Mysteries because the frescoes were stripped to the Naples museum two centuries ago, but the architecture is exceptional and gives the clearest sense of how a wealthy Roman country house actually worked.

Villa Regina at the Antiquarium di Boscoreale is the third stop. It is a working-farm villa rather than a pleasure villa — the rustic counterpart to Mysteries and Diomedes — with surviving wine-fermentation dolia in the courtyard and a small attached museum displaying agricultural tools, gold jewellery, and a haunting glass case of Vesuvian eruption-day finds. Boscoreale can be reached via shuttle service from Pompeii (check current transport options and ticket inclusions when booking). Allow approximately ninety minutes to two hours for the villa and museum, plus transport time each way. The whole Plus circuit (city + three villas) is a comfortable full day; trying to compress it into half a day is a mistake.

Stabia and Oplontis: the Great Pompeii three-day pass

The Great Pompeii ticket adds three further locations spread along the Bay of Naples and is valid for three consecutive days from first use. Villa Arianna and Villa San Marco at Stabia (modern Castellammare di Stabia, about six kilometres south-east) are the two great clifftop pleasure-villas of the Roman Stabian aristocracy. Villa San Marco is the larger, with a vast peristyle, private baths, and ceiling frescoes that have given conservators decades of work. Villa Arianna takes its name from the spectacular painted panel of Ariadne abandoned on Naxos, originally found here and now preserved in the National Archaeological Museum in Naples. Together they offer a richer picture of high-end Roman seaside living than anything inside Pompeii itself.

The Antiquarium di Stabia in Castellammare di Stabia displays finds from the Stabian excavations — gold jewellery, glass, the famous Flora of Stabiae fresco fragments, and small bronzes. It is a quiet, well-lit, professionally curated museum and a worthwhile complement to a visit to Pompeii. Plan sufficient time to explore both the museum and the villa sites at your own pace. Stabia is reachable by Circumvesuviana from Pompei Scavi (change at Torre Annunziata or ride through to Castellammare-Terme), or by short taxi.

Villa Poppaea at Oplontis in Torre Annunziata is the jewel of the Great Pompeii pass and arguably the single most beautiful Roman house anywhere accessible to the public. Traditionally identified with Nero's second wife Poppaea Sabina, the villa is enormous — over a hundred rooms — with second-style frescoes of architectural illusion and garden trompe-l'œil so vivid they appear three-dimensional. Oplontis is accessible from Torre Annunziata-Oplonti Circumvesuviana station, a short walk from the site, and almost no day-trippers go there. If you have only one extra day beyond the main city, spend it at Oplontis. Check the current terms of the Great Pompeii pass for validity periods and usage rules, then plan the sequence carefully — most visitors do Pompeii day one, Oplontis day two, Stabia day three.

Practical checklist: what to bring + dress code + accessibility

Footwear is the single biggest practical decision. Pompeii's streets are made of large irregular basalt blocks worn smooth by ancient Roman traffic before the eruption — slippery when damp, ankle-rolling when dry. Closed-toe trainers or proper walking shoes are essential. Sandals, flip-flops and any kind of heel are a real injury risk. Bring a refillable water bottle (there are public drinking fountains near the Forum and elsewhere across the site that dispense potable water), a hat, high-SPF sunscreen, and a light long-sleeved layer for fresco interiors which can be cooler than outdoors. A small backpack is fine; large luggage must be left at the free cloakroom near each main entrance.

There is no formal dress code — Pompeii is a public archaeological park, not a place of worship — but consider that you will walk several kilometres on uneven ground in direct sun. Loose, breathable cotton or linen, a brimmed hat and sunglasses are the practical baseline. Drones are forbidden. Tripods are restricted (handheld photography for personal use is fine). Food and drink are permitted inside the park, but there are on-site cafeteria and self-service facilities available near the Forum if you prefer not to carry. Picnicking is allowed in designated rest areas; please use the bins.

Accessibility has improved markedly in recent years. The Pompeii for All (Pompei per tutti) route is a fully accessible itinerary suitable for wheelchairs and mobility-impaired visitors, taking in key sites including the Forum, the House of the Faun, the Forum Baths and the Macellum on level paving. Beyond that loop the original basalt streets are difficult or impossible for wheelchairs, and the suburban villas and Stabia involve stairs. Reduced admission or free entry for disabled visitors and companions may be available with appropriate documentation — check current policies when booking. Strollers are permitted but exhausting to push on basalt — consider a baby carrier instead.

Surviving Pompeii in summer: heat, shade and water

From June through August Pompeii becomes a serious heat-management exercise. The site is largely roofless. Volcanic stone paving absorbs and re-radiates heat through the afternoon, so the felt temperature in the streets after noon is significantly higher than the official air reading from Naples airport. Heat exhaustion among visitors is a regular occurrence and the park's first-aid station treats real cases every summer day. Take the 09:00 slot without exception, finish the high-effort walking by noon, and use any available on-site facilities with climate control during the hottest part of the day if you are doing a full-day visit.

Hydration is non-negotiable. Carry at least two litres of water per adult and one litre per child, and refill at the public fountains scattered through the park — the water is potable. Avoid alcohol at lunch. Avoid heavy meals. A small electrolyte sachet stirred into a refill bottle once a day is sensible for anyone over fifty or anyone unused to Mediterranean summer. Salt-crusted clothing and a pounding headache are the warning signs to stop walking and find shade immediately.

Shade itself is the scarcest resource. The interior rooms of the House of the Vettii, the House of the Tragic Poet, the Forum Baths and the Stabian Baths are the most reliable shaded indoor stops. The Large Theatre and the Odeon provide partial shade in the late morning. The Garden of the Fugitives, the Amphitheatre and the Great Palaestra are fully exposed and should be done first or skipped on the worst days. During extreme weather conditions, some areas may be temporarily closed for visitor safety — always follow current staff guidance and posted notices.

Pairing Pompeii with Vesuvius and Herculaneum

Mount Vesuvius itself is a separate ticket and a separate site, managed by the Parco Nazionale del Vesuvio rather than the archaeological park. The summit crater walk (Gran Cono) is open to ticketed visitors with timed entry and takes about ninety minutes round-trip from the upper car park. From Pompei Scavi station, visitors typically travel to Ercolano and take a shuttle bus or chartered minivan to reach the upper car park. Pairing Pompeii with Vesuvius in one day is feasible only if you visit Pompeii early in the morning, leave the ruins by early afternoon, and allow sufficient time to reach the summit shuttle — and it is exhausting. We generally recommend splitting them across two days.

Herculaneum (Ercolano) is the natural pairing and the better one. The smaller sister-city was buried by pyroclastic flow rather than ash, which carbonised and preserved organic material — wooden beams, doors, furniture, papyrus scrolls, even loaves of bread — that Pompeii lost. The site is more compact, more shaded, and far less crowded. Get off at Ercolano Scavi on the same Circumvesuviana line, walk ten minutes downhill, and plan two to three hours. Herculaneum is a separate ticket and is not included in any Pompeii product, including Great Pompeii.

The ideal two-day pairing from a Sorrento or Naples base is: Pompeii (Plus or Great) on day one starting at 09:00; Herculaneum on the morning of day two; Vesuvius summit on the afternoon of day two if energy allows, or Oplontis if you are running on a Great Pompeii ticket. A three-day archaeological focus adds Stabia and the Naples Archaeological Museum, which holds many of the finest mosaics and frescoes removed from Pompeii in the eighteenth and nineteenth centuries — the Alexander Mosaic, the Secret Cabinet erotica, the Farnese sculptures. Without a visit to MANN, you have seen only half of Pompeii.

Frequently asked questions

Do I need to print my ticket, or can I show it on my phone?

Print it. Pompeii's barcode turnstiles at Porta Marina and the other gates are designed to read flat printed pages; they do not reliably scan phone screens, and the operator's own ticket instructions explicitly ask visitors to print the page and present it at the entrance. Print one A4 sheet per visitor, in colour if possible, and fold it in four to fit the scanner mouth. Each ticket admits one person and carries that visitor's name printed on it, so each member of your party brings their own sheet — handing one phone with two tickets at the gate will not work.

Can I enter Pompeii at any time of day?

No. Entry times and procedures at Pompeii may vary by ticket type and season. Check your ticket for specific entry instructions and any time slot requirements. Some tickets allow continuous entry throughout opening hours, while others may specify fixed time windows. Plan your visit accordingly and arrive early to allow time for security screening and bag checks.

Which ticket should I buy — Express, Plus or Great Pompeii?

Express for a single half-day visit to the main city only. Plus tier typically offers access to suburban villas (such as Diomedes and Boscoreale) and may include shuttle service—check current inclusions when booking. Multi-day passes are available that may include access to Oplontis, the villas at Stabia, and the Antiquarium di Stabia—verify current options and inclusions when booking.

Why does the ticket need each visitor's full name?

When booking tickets for Pompeii, you may be asked to provide visitor names during the reservation process. Tickets are often personal and non-transferable, though specific entry requirements vary. Check your ticket confirmation or the official park website for current policies regarding identification and admission. It's prudent to bring valid identification with you to the site, as entry procedures may include verification steps. Provide names during booking as requested by the ticketing platform you're using.

Will I need to show ID at the gate?

Photo ID may be requested and is mandatory for any reduced or free ticket holder. Carry the same document whose details were used at booking.

Who qualifies for the reduced ticket?

Reduced concessions at Pompeii are typically available for EU citizens aged 18-24 with valid photo ID, though visitors should check the official Pompeii website for current pricing policies and eligibility requirements. Non-EU visitors may pay different rates; check the official website for current pricing by nationality and age. Under-18s of any nationality are typically admitted free, though visitors should verify current admission policies on the official Pompeii website before visiting.

How many free child tickets can I add to my booking?

Free admission is available for visitors under 18. The official website publishes current family ticketing policies, including any limits on the number of complimentary entries permitted per paying adult—a detail worth checking before booking for larger groups.

What are the opening hours and the last entrance time?

Last admission times vary by season, typically occurring well before the site's closing. The park closes a short time after the final entry, so visitors should plan accordingly. Aim to arrive early in the day rather than close to the last admission time—this ensures you'll have sufficient hours to explore the expansive ruins without feeling rushed as the park prepares to close.

Can I leave the site and come back in later the same day?

No. Pompeii is generally a single-entry site. Re-entry policies can vary by ticket type, so confirm the terms on your ticket or ask staff when you arrive. Plan for a long visit and bring everything you need before entering—water, snacks, sun protection. Check whether any refreshment facilities are operating inside during your visit, or pack your own lunch to enjoy within the archaeological park.

What happens if I miss my entry slot?

If you miss your slot we will request a same-day change through the operator's modification system. Modification windows are time-limited and tickets cannot be refunded if the operator declines the change. Contact the concierge immediately if your travel is disrupted.

Is Pompeii accessible for wheelchair users?

The Pompeii for All route is a fully accessible itinerary on level paving covering the Forum, House of the Faun, Forum Baths and Macellum. Beyond that loop the original basalt streets are difficult for wheelchairs. Visitors with disabilities may be eligible for free or reduced admission with appropriate documentation; check the official website for current policies.

Is Pompeii suitable for children?

Children and young visitors may qualify for reduced or free admission — check current policies on the official website before you visit. The plaster casts, the amphitheatre, the bakeries and the brothel graffiti tend to capture young imaginations. Bring a baby carrier rather than a stroller — basalt streets are exhausting to push. Avoid midday visits in summer with small children, as the heat can be intense and there is limited shade.

How do I survive Pompeii in July or August?

Take an early morning entry time to avoid the hotiest hours, carry at least two litres of water per adult, wear a hat and high-SPF sunscreen, refill at the on-site potable fountains, and plan breaks at on-site refreshment facilities when available. Skip the unshaded eastern zone (Amphitheatre, Palaestra) on the hottest days.

Are audio guides included?

Audio guides are typically not included in standard tickets; check current availability of rental devices at the park or through your ticket provider. For self-guided visits, we recommend checking for official Pompeii companion apps with suggested routes, or hiring a licensed on-site guide at the gate for a private or small-group tour.

Can I hire a guide on the day?

Licensed guides operate from the main entrance areas, including Porta Marina. Always ask to see a regional Campania guide licence card. Prices and availability vary; the concierge can pre-book a vetted licensed guide on request to remove that uncertainty.

Can I take photographs and videos?

Photography policies vary and are subject to change. Generally, personal photography is permitted but restrictions may apply to tripods, drones, and commercial filming. We recommend checking the official Pompeii site or asking at the entrance for current rules.

Is there food and water onsite?

Self-service cafeteria and restaurant facilities are available on site, along with several drinking-water fountains across the park dispensing potable water. Bring a refillable bottle. Check current regulations regarding picnicking and outside food on the official park website. The cafeteria is typically busiest during lunch hours.

Where are the toilets?

Public toilets are located at several points across the site, including near main entrances and refreshment areas. They are signposted but spaced apart — use one whenever you pass it rather than waiting.

What should I wear?

Closed-toe trainers or proper walking shoes are essential — ancient stone streets are slippery and uneven. Loose breathable cotton or linen, brimmed hat, sunglasses. A light long-sleeved layer for sun protection or cooler indoor museum areas. There is no religious dress code. Avoid sandals, flip-flops and any kind of heel.

What is the Pompeii Artebus shuttle?

Shuttle bus services may be available to connect the main Pompeii site with outlying locations in the Archaeological Park network. Access may be included with certain multi-site ticket types; consult the official website or ticket office to confirm current offerings and what your ticket includes. Schedules and routes can vary, so check for the latest timetable information online or at the visitor center before planning your visit.

How do I plan the three-day Great Pompeii pass?

Day one: main Pompeii city plus the suburban villas (Mysteries, Diomedes). Day two: Oplontis Villa Poppaea in Torre Annunziata. Day three: Villa Arianna, Villa San Marco and the Antiquarium at Stabia. Check the validity period of your pass carefully, as the clock typically starts at first use.

Can I combine Pompeii with Vesuvius or Herculaneum in one day?

Pompeii plus Herculaneum is comfortable in one long day with an early morning Pompeii entry. Pompeii plus the Vesuvius summit in one day is feasible but exhausting; we recommend splitting them across two days. Vesuvius and Herculaneum are separate tickets — neither is included in any Pompeii product.

What is the refund policy if I cannot make my visit?

All sales are final. The park does not refund unused or missed-slot tickets and neither do we. Where the operator itself fails (site closed by the park, ticket not honoured at the gate through no fault of yours) we will rebook or refund in full. Please read the order confirmation for the complete terms.

Sources

This guide is written by the concierge team and cross-checked against the official operator every time we update it. Primary sources:

About our service

Pompeii Tickets is an independent concierge service for international English-speaking visitors. We are not the official site operator and have no affiliation with it — we purchase official skip-the-line tickets on your behalf, deliver them by email in English with your itinerary, and answer questions in your timezone before, during, and after your visit. We do not resell tickets; our concierge service fee is included in the displayed price. You receive the same official electronic ticket you would get booking through the official channel directly, with the convenience of an English-language booking flow and concierge support.

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